Defense Requirement - Incorrect Account Number

Modified on Tue, 26 Mar, 2024 at 1:47 PM

  • Proof of a sales receipt or a transaction log that proves the transaction was processed correctly with the right account number.

  • Proof that the account number from the cardholder is the same account number that was used in the transaction.

  • Proof or documentation that the account number received an approved authorization before the transaction was processed.

  • Proof that a refund has been provided (if applicable).

  • Communication with the cardholder after the payment stating any agreements that have been made.

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