The terminal display shows Tampered.
Tampered
The payment terminal has been tampered with. This is a security breach, so you need to replace the terminal.
When the display of the payment terminal shows the word "TAMPER" OR "TAMPERED", stop using the device and contact Support immediately.
When the display of the payment terminal shows the word "TAMPER" OR "TAMPERED", stop using the device and contact Support immediately.The tamper detection is a protection mechanism to guarantee secure processing. It prevents unauthorized persons from making adjustments to the terminals.
Return or replace the terminal
Follow the instructions to return the terminal .
After you have submitted your return or replacement order, you can't make changes, but you can cancel the order if we haven't processed it yet.
If you ordered a replacement terminal, you could track the terminal delivery using the tracking link located in your “Your Terminal Order Has Shipped” email.
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Contact Support
To inform of the security breach, contact your Support Team.
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