Defense Requirement - Car Rental Charge in Dispute

Modified on Thu, 28 Mar, 2024 at 5:12 PM

Proof that the charge that was submitted was within the estimation of capital damages that the customer agreed to in writing, plus 15%.
Proof that the cardholder's claim that the insurance was covering the damage or loss such as a rental agreement evidence of the insurance documentation and that it was not enough to cover the damages.
Proof that the charge was valid because it was not for theft or loss of use.
Proof that the cardholder agreed to pay any damages or loss in writing.
Proof of a refund (if applicable).