Defense Requirement - Cancellation of Recurring Goods/Services

Modified on Thu, 28 Mar, 2024 at 5:12 PM

Proof that the cardholder received your cancellation or return policy and agreed to those at the time of the purchase, and did not cancel according to the disclosed policy. Attach the relevant policies as a screenshot or text (no links to websites).
Proof that the cardholder did not return the merchandise.
Proof that the notice of upcoming billing was sent to the cardholder 10 days before transaction.
Proof that the cardholder did not try to contact you to resolve the problem or cancel, such as a screenshot of an empty email or phone queue with their details filled out.

Proof that the cardholder received your cancellation or return policy and agreed to those at the time of the purchase, and did not cancel according to the disclosed policy. Attach the relevant policies as a screenshot or text (no links to websites).
Proof that the notice of upcoming billing was sent to the cardholder 10 days before transaction.
Proof that the cardholder downloaded and used the digital goods.
Proof that the cardholder did not try to contact you to resolve the problem or cancel, such as a screenshot of an empty email or phone queue with their details filled out.

Proof that the cardholder received your cancellation or return policy and agreed to those at the time of the purchase, and did not cancel according to the disclosed policy. Attach the relevant policies as a screenshot or text (no links to websites).
Proof that the services were used between the billing date and the cancellation date.
Proof that the cardholder requested cancellation for a different date and services were provided until this date.
Proof that the cardholder is still interested in the service.
Proof that the cardholder did not try to contact you to resolve the problem or cancel such as a screenshot of an empty email or phone queue with their details filled out.