Defense Requirement - Purchase Transaction Did Not Complete

Modified on Tue, 26 Mar, 2024 at 1:59 PM

Merchandise/Digital Goods/Service:

  • Copy of an invoice.

  • Description of the goods/services.

  • Proof that a credit or reversal that you issued was not addressed by the issuer.

  • Proof that the cardholder did not cancel the service and made use of your service/merchandise.

  • Proof of a purchase confirmation that was sent through email/text to the cardholder.

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