Self-service fixes for problems with payment terminals.
If there is an issue with the payment terminal, attempt to diagnose and solve the issue using this guide.
In many cases, this is the quickest solution.
Does your terminal turn on?
Select from the choices below to diagnose the problem with your payment terminal.
Is your terminal lost or stolen?
Follow these instructions.
_________________________________
Did you receive a new terminal?
Get started with your new terminal.
_________________________________
Do you want to run diagnostic tests?
Learn how to do connection tests or hardware tests.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article