V400c Plus - Inspect the terminal

Modified on Thu, 27 Jun, 2024 at 5:04 PM

    1. Because payment terminals process sensitive card data, you must verify that the     

        terminal you received is the correct one and hasn't been tampered with.

 

  • Verify that the box containing the terminal hasn't been opened and that the security seal is intact.

  • The security seal is a red label with a bar code and a number, stuck across the lid of the box.

  • Refer to the “Your Terminal Order has Shipped” email. 

 

  1. Verify that the serial number (S/N) on the box is the same.

  2. Verify that the security seal number on the box.

  3. Using the track & trace link, track the order with the carrier to verify that they confirm having delivered the payment terminal.

 

Break the security seal, take the terminal out of the box, and verify that the serial number (S/N) on the terminal is the same as the serial number on the box.

 

Inspect the terminal for tampering. Check for missing seals or screws, additional wires or labels, holes in the device, and anything inserted in or attached to any part of the terminal.

 

If you do not have the email referenced above or need further assistance, please contact Perseus Support and we will provide you with the needed information.


V400c Plus  -  Table of Contents 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article