AMS1 - Inspect the terminal

Because payment terminals process sensitive card data, you must verify that the terminal you received is the correct one and hasn't been tampered with.

1.  Verify that the box containing the terminal hasn't been opened and that the security seal is intact.

• The security seal is a red label with a bar code and a number, stuck across the lid of the box.

2.  Verify the serial number (S/N) on the box matches the serial number located in the orders and returns email received from support.

3.  Break the security seal, take the terminal out of the box, and verify that the serial number (S/N) on the terminal is the same as the serial number on the box.

4.  Inspect the terminal for tampering. Check for missing seals or screws, additional wires or labels, holes in the device, and anything inserted in or attached to any part of the terminal.

                      If any of the above checks fail, contact your Support Team immediately.

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