To view information about the terminal:
Open the Device info screen by pressing 5 and then the Confirm key on the terminal keypad.
The screen shows:
- Model, serial number, and IP address of the terminal.
- Software version that the terminal currently uses.
- The configuration version.
- Merchant account that the terminal belongs to.
- The store that the terminal is boarded to, and the store address.
- A button to show a QR code with device info.
- When you contact our Support Team, they may ask you to scan this QR code.
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