V400m - Payment Terminal Menus

Modified on Fri, 14 Jun, 2024 at 8:04 AM

The payment terminals have a menu with options related to payments, and a menu with options related to configuration. 


Contact your Support team for assistance with items listed in the passcode column.



Menu/Button
Description
Passcode
Device info:  view information about the payment terminal, like the serial number, configuration version, and store details.  Update the software version, Scan the QR code to connect external devices to the terminal.
No passcode required:
  • Device info
  • Diagnostics

Admin & Settings passcode:
  • Configuration
  • Network
  • Software
  • Power
Network:  enable and configure network connections.
Software:  view and update the software version.
Configuration:  view, update or remove the configuration version.
Diagnostics:  run network connection tests or send us a diagnostic report.
Power:  restart or power off the terminal
Menu/ButtonDescriptionPasscode
Totals:  view, print, or reset the transaction totals report.  Reset transaction totals.  View the last known totals report.Transactions passcode required:
  • History
  • Totals
  • Normal payment
  • Special payments menu

Refunds passcode required:
  • Refund
  • MOTO refund
History:  view transactions stored on the terminal.  Re-print the merchant/shopper receipt for an approved transaction.


From software version 1.90, all Android and non-Android payment terminals use the same menu structure.  If your terminals are on an earlier version, they might be still using the old non-Android terminal menus.


V400m - Table of Contents



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