Payment terminals have a menu with options related to payments, and a menu with options related to configuration. The access to some menu options is protected by passcodes. For assistance with items that are passcode protected, contact your Support Team.
Menu/Button | Description | No Passcode Required | Admin & Settings Passcode | |
![]() | Device info: view information about the payment terminal, like the serial number, configuration version, and store details. Update the software version. Scan to connect to the terminal. | Device info Diagnostics | Configuration Network Software Power | |
Network: enable and configure network connections. | ||||
Software: view and update the software version. | ||||
Configuration: view, update, ore remove the configuration version. | ||||
Diagnostics: run network connection tests or send us a diagnostic report. | ||||
Power: restart or power off the terminal. | ||||
Menu/Button | Description | Transactions Passcode Required | Refunds Passcode Required | |
![]() | Totals: view, print, or reset the transaction totals report. Reset transaction totals. View the last known totals report. | History Totals | Refund MOTO refund | |
History: view transactions stored on the terminal. Reprint the merchant/shopper receipt for an approved transaction. |
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